Why GENEWIZ

1. Europe-Based Processing and Customer Support

Our European headquarters, hosting a state-of-the-art facility in Leipzig, Germany, provides convenience and speed to European customers. In addition, our team of Ph.D.-level project managers work alongside the lab to provide the best possible support for your project. We combine the resources of a leading global NGS provider with the benefits of a local laboratory. Plus, take advantage of our network of GENEWIZ Collection Spots throughout Europe to drop off samples.

Global Network of GENEWIZ Laboratories with European Headquarters at Leipzig, Germany (inset)

2. Flexible Packages to Meet Your Budget and Deadline

One size doesn't fit all. GENEWIZ has three service packages for NGS projects—Value, Preferred, and Express—that differ in price and turnaround time. Find the right package for your budget and deadline, with sequencing as fast as 1 week. We also offer highly flexible data outputs starting from just 10 million read pairs.

3. Order and Track Your Projects Online

With GENEWIZ's advanced online ordering system, submit an inquiry in minutes and receive a full quote within one business day. Once you start a project, simply log into your account to get real-time updates, and avoid endless back-and-forth emails.

4. Transparent Turnaround Times

GENEWIZ provides accurate estimates of turnaround time (TAT), including guaranteed TAT for our Preferred and Express service packages. Unlike other commercial providers, our quoted TAT starts once we receive samples–not after sample QC. Furthermore, our QC process usually occurs within 24 hours, so you get rapid feedback about your samples. For most core facilities, TAT fluctuates week to week, making it difficult to plan downstream experiments.

5. Guaranteed Data Quality that Exceeds Illumina® Benchmarks

At GENEWIZ, we have spent years optimizing our processes to reliably deliver the highest quality data. We guarantee ≥80% of bases with quality scores of Q30 or higher for 2x150 bp sequencing; our average is ≥90%.

6. Superior Customer Experience

Our Ph.D.-level project managers and lab scientists are dedicated to providing you with a smooth and worry-free experience—from project consultation to sample processing to post-delivery support. GENEWIZ is trusted by thousands of researchers for NGS, and we're proud to be cited in hundreds of publications.

“Thanks for the great support throughout this study. GENEWIZ clearly understands customer service. There’s never been a doubt that our project was in good hands.”

- Research Scientist from a global pharmaceutical company

“Excellent communication throughout the project. Excellent results. Easy to submit samples and retrieve data.”

- Professor at a leading research university

“Excellent data quality, effective communication, flexibility, and regular updates. I wish every CRO had such a high level of customer service.”

- Principal Scientist from a major pharmaceutical company

7. Complete NGS Solutions for Your Research Needs

With our vast expertise in the wet and dry lab, GENEWIZ scientists can help you find the right NGS solution for your research. We offer both standard and custom services for extraction, library preparation, sequencing, and bioinformatics.

Why Choose GENEWIZ as Your NGS Provider?